Privacy Policy

We handle your data with care

Awesomity BV

Last updated: August 4th, 2025

1. Introduction

Awesomity BV ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website, services, or interact with us.

This policy applies to all users of our services and complies with the General Data Protection Regulation (GDPR) and other applicable European privacy laws.

2. Data Controller Information

Data Controller:
Awesomity BV
Sabangstraat 25
Delft, 2612 BJ
The Netherlands

Contact Information:
Email: [email protected]
Phone: +31 15 799 7094

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

Contact Information: Name, email address, phone number, postal address

Account Information: Username, password, profile information

Communication Data: Messages, feedback, support requests

Transaction Data: Payment information, billing address, purchase history

Marketing Preferences: Newsletter subscriptions, communication preferences

3.2 Information Collected Automatically

Technical Data: IP address, browser type, device information, operating system

Usage Data: Pages visited, time spent on site, click patterns, referral sources

Cookies and Tracking: As described in our Cookie Policy

3.3 Information from Third Parties

Social Media: If you connect via social media platforms

Business Partners: Information from our trusted partners and service providers

Public Sources: Publicly available information relevant to our business relationship

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Consent (Article 6(1)(a)): For marketing communications, cookies, and optional services

Contract Performance (Article 6(1)(b)): To provide our services and fulfill our obligations

Legitimate Interests (Article 6(1)(f)): For business operations, security, and improvements

Legal Obligation (Article 6(1)(c)): To comply with applicable laws and regulations

Vital Interests (Article 6(1)(d)): To protect health and safety when necessary

5. How We Use Your Personal Data

We use your personal data for the following purposes:

5.1 Service Delivery

Providing and maintaining our services

Processing transactions and payments

Managing your account and preferences

Providing customer support

5.2 Communication

Responding to inquiries and requests

Sending service-related notifications

Providing updates about our services

Marketing communications (with your consent)

5.3 Business Operations

Analyzing usage patterns and improving our services

Conducting research and development

Ensuring security and preventing fraud

Complying with legal obligations

5.4 Legal and Security

Protecting our rights and interests

Investigating and preventing illegal activities

Complying with court orders and legal processes

Maintaining records as required by law

6. Data Sharing and Disclosure

We may share your personal data with:

6.1 Service Providers

Technology Partners: Cloud hosting, payment processing, analytics

Professional Services: Legal, accounting, consulting services

Marketing Partners: Email marketing, advertising platforms (with consent)

6.2 Business Transfers

In case of merger, acquisition, or sale of assets

During business restructuring or insolvency proceedings

6.3 Legal Requirements

When required by law, regulation, or court order

To protect our rights, property, or safety

To prevent fraud or illegal activities

6.4 With Your Consent

Any other sharing with your explicit consent

Social media integration (if you choose to connect)

7. International Data Transfers

We may transfer your personal data outside the European Economic Area (EEA) to:

Service providers in countries with adequate protection decisions

Organizations covered by appropriate safeguards (Standard Contractual Clauses)

Recipients in the United States under the EU-US Data Privacy Framework

All transfers are conducted with appropriate safeguards to protect your personal data.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

Account Data: Until account deletion plus legal retention periods

Transaction Records: As required by tax and accounting laws (typically 7 years)

Marketing Data: Until you withdraw consent or we no longer have legitimate interest

Technical Data: Typically 12-24 months for analytics and security purposes

Legal Claims: Until resolution of claims and applicable limitation periods

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

9.1 Right of Access (Article 15)

Request confirmation of data processing

Obtain copies of your personal data

Receive information about processing purposes and recipients

9.2 Right to Rectification (Article 16)

Correct inaccurate or incomplete personal data

Update your information through your account settings

9.3 Right to Erasure (Article 17)

Request deletion of your personal data

"Right to be forgotten" under specific circumstances

9.4 Right to Restrict Processing (Article 18)

Limit how we process your personal data

Suspend processing under certain conditions

9.5 Right to Data Portability (Article 20)

Receive your data in a structured, machine-readable format

Transfer data to another controller where technically feasible

9.6 Right to Object (Article 21)

Object to processing based on legitimate interests

Object to direct marketing at any time

9.7 Rights Related to Automated Decision-Making (Article 22)

Not be subject to automated decision-making

Request human intervention in automated processes

9.8 Right to Withdraw Consent

Withdraw consent at any time for consent-based processing

Does not affect lawfulness of processing before withdrawal

10. How to Exercise Your Rights

To exercise your rights, contact us at:

Email: [[email protected]]

Written Request: [Your Business Address]

Data Subject Request Form: [Link to form if available]

We will respond to your request within one month (extendable by two months for complex requests).

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

11.1 Technical Measures

Encryption of data in transit and at rest

Secure hosting and infrastructure

Regular security updates and patches

Access controls and authentication systems

11.2 Organizational Measures

Staff training on data protection

Data processing agreements with service providers

Regular security audits and assessments

Incident response procedures

11.3 Breach Notification

We will notify relevant authorities within 72 hours of becoming aware of a breach

Affected individuals will be notified without undue delay if high risk exists

We maintain records of all data breaches

12. Cookies and Tracking Technologies

We use cookies and similar technologies as described in our separate Cookie Policy. Key points:

Essential Cookies: Necessary for website functionality

Analytics Cookies: To understand website usage (with consent)

Marketing Cookies: For advertising and remarketing (with consent)

Cookie Management: You can manage preferences through our cookie banner

13. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware of such collection, we will delete the information promptly.

Parents or guardians may contact us to request deletion of their child's personal data.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

Changes in our services or business practices

Legal or regulatory requirements

Feedback from users or regulators

15.1 Notification of Changes

Material Changes: We will notify you via email or prominent website notice

Minor Changes: Updated policy will be posted with revision date

Continued Use: Constitutes acceptance of updated policy

16. Complaints and Supervisory Authorities

If you have concerns about our data processing practices:

16.1 Contact Us First

Email: [email protected]

We aim to resolve complaints within 30 days

16.2 Supervisory Authority

You have the right to lodge a complaint with:

Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Website: autoriteitpersoonsgegevens.nl
Email: [email protected]
Phone: +31 70 888 8500

Or your local supervisory authority in your EU member state.

17. Contact Information

For questions about this Privacy Policy or our data practices:

Awesomity BV
Privacy Team
Sabangstraat 25
Delft, 2612 BJ
The Netherlands

Email: [email protected]
Phone: +31 15 799 7094
Business Hours: 8am - 5pm

18. Definitions

Personal Data: Any information relating to an identified or identifiable natural person

Data Controller: The entity that determines the purposes and means of processing personal data

Data Processor: An entity that processes personal data on behalf of the data controller

Processing: Any operation performed on personal data (collection, storage, use, disclosure, etc.)

Consent: Freely given, specific, informed, and unambiguous indication of agreement